Privacy

Cookit.be Privacy Policy

Effective Date: 14-04-2025

At Cookit.be, protecting your personal data is a top priority. This privacy policy explains how we collect, use, and protect your information when you use our website. By accessing our site, you agree to the collection and use of your personal data as described in this policy.

1. Information We Collect
We collect personal information when you use our site, including when you subscribe to our newsletter, make a purchase, or interact with our customer service. The information we collect may include:
  • Personal information: name, email address, shipping and billing address, phone number.
  • Payment information: details related to your transactions. We do not store your credit card information, as payments are processed by a secure third-party payment provider.
  • Usage information: technical data collected automatically, such as your IP address, browser type, pages visited, and interactions with our website (via cookies).
  • Geolocation information: depending on your device settings, we may collect geolocation data to improve your shopping experience.

2. Use of Information
The information we collect is used for the following purposes:
  • Order processing: to handle your purchases, delivery, and customer service.
  • Service improvement: to personalize your shopping experience, tailor our site to your preferences, and improve our products.
  • Communications: to send you information related to your orders, as well as promotional offers and newsletters, if you have consented.
  • Security: to secure our website and prevent fraud.

3. Information Sharing
We do not sell your personal data to third parties. However, we may share your information with:
  • Service providers: We share your information with third-party service providers for payment processing, delivery, marketing, and other services necessary for the proper operation of our website.
  • Legal requirements: We may disclose your personal information if required by law or to protect our rights, safety, or that of our users.

4. Cookies
We use cookies to improve your browsing experience on our site. Cookies are small files stored on your device that allow us to remember your preferences and analyze website usage.
 You can configure your browser to refuse cookies, but this may limit some website features.

5. Data Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws. After this period, your data will be deleted or anonymized.

7. Your Rights
In accordance with applicable data protection laws (including the General Data Protection Regulation – GDPR), you have certain rights regarding your personal information, including:
  • Access: You may request access to the personal data we hold about you.
  • Rectification: You may request correction of inaccurate or incomplete data.
  • Deletion: You may request the deletion of your personal information, subject to certain conditions.
  • Objection: You have the right to object to the use of your data for legitimate reasons.
  • Portability: You may request your data in a structured, commonly used, and machine-readable format.
To exercise your rights, please contact us at: gdpr@cookit.be

8. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy regularly.

9. Contact Us
If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights, you can contact us at:

Cookit.be
Lambert Crickx street 19, 1070 Anderlecht
Courriel : info@cookit.be
Tel : 02/2480421